We provide the following order method:

1. Website Order: go to our online store www.hanaselect.com to place order. Easy and convenient.
2. Send the following information to (852) 94590239 through Whatsapp or LINE.

a) Name, Telephone Number, Delivery Address
b) Product name and quantity

3. Order by phone: call (852) 3100 0929 or (852) 94590239 to place order.
4. Order by email: place order by sending order details to customer@hanaselect.com

Order Procedure

  1. After we receive your order. We will confirm your order details as soon as possible. (Including customer name, product name, quantity, total amount and delivery fee, delivery address and payment method).
  2. Some products are delivered from Japan directly, so the lead time will be 5 to 10 working days. After confirmation of payment, shipment will be confirmed as soon as possible.
  3. Upon receipt of the product, it will be nice if you can share with us your valuable comments. Enjoy your shopping!

Payment Method

​1. Bank in: Please deposit the payment into the following account
Account Name: DYNAOX Hong Kong Corp., Ltd.
Bank: (HSBC) 053-521811-838

2. PayPal: direct credit card payment

Once the order is confirmed, payment to the bank is required within 2 working days. Please write your name, telephone number on the bank-in-slip and send to us by email (customer@hanaselect.com) or whatsapp (94590239).
If no bank-in-slip can be provided, we reserve the rights to hold the delivery.
If no payment is received after 3 working days, the order will be canceled and you will be notified by email or telephone.

Delivery Service

  • Order of HK$800 or above, Free Delivery
  • Purchase less than HK$800 – HK$20 ~ HK$70 delivery charge, depending on delivery method.
  • Home Delivery Service is available for Hong Kong Island, Kowloon, New Territories, Tung Chung, Chek Lap Kok, Ma Wan and Discovery Bay (except outlying islands).

Delivery Method

Method Delivery Charge
Self pick up from shop Free of charge
SF Express (commercial zone) $70
SF Plus (home) $70
SF Shop $70
SF Locker $20

Change / Cancel Order

If you would like to change or cancel your order, please contact us as soon as possible.

  • Any changes in order may affect the delivery time.
  • We reserve the rights to accept the changes or cancellation of order.

Exchange Policy

  • To make sure the products are in good condition, we check all our products before delivery. If the products are damaged during delivery or they don’t match the order, please send them back to us and we will exchange the products for you. Except for above, no products can be exchanged. Please contact us within 2 working days after receipt of products.
  • We will send back the products to you based on the original delivery method. No additional delivery fee will be charged.